Creating Your Account
How to sign up, create your workspace, and get into Nabu for the first time.
Step 1: Sign up
Go to the Nabu sign-up page and create an account with your email address. You can also sign up with Google if that's easier — just click "Continue with Google."
Which email should you use? Use your main work email — the one you check every day. This becomes your login and also gets used in a few places inside the platform (like identifying you as a provider if you're on the Solo plan).
Step 2: Create your workspace
After signing up, Nabu asks you to create a workspace. A workspace is your organization inside Nabu — it's the container that holds all your locations, data, and settings.
What to enter:
- Workspace name — your business name or clinic name (e.g., "Glow Medspa" or "Dr. Smith Aesthetics")
- Workspace slug — a URL-safe version of your name, like
glow-medspa. Nabu fills this in automatically, but you can change it.
You only create one workspace. If you own multiple clinics, they all live under this one workspace as separate locations.
Step 3: The onboarding wizard
Once your workspace is created, the onboarding wizard walks you through a few short steps:
Choose your platform
Nabu asks which software you use for managing appointments and sales. The options include:
- Zenoti
- Boulevard
- Mindbody
- Vagaro
- Mangomint
- Square
- PatientNow
- Meevo
- Spreadsheets / CSV files
- Other
Don't see your software? Choose "Other" and type in the name. Nabu still works — you'll just use the CSV import path to get your data in.
API or CSV?
If you chose Zenoti, Nabu asks whether you have API access. If you do, you can connect directly. If not — or if you use any other platform — you'll use the CSV import path.
Not sure if you have Zenoti API access? Log in to your Zenoti admin dashboard and look for "API Settings" or "Developer Access." If you don't see it, you likely need to contact Zenoti support to enable it for your account.
Set up your first location
A location in Nabu corresponds to one physical clinic or business address. If you have one clinic, you have one location. If you have three clinics in different cities, you'd have three locations.
The onboarding wizard creates your first location and asks for:
- Location name — the name of this specific clinic (e.g., "Glow Medspa - Seattle")
- Time zone — so dates and times are shown correctly in your reports
- Business address (optional)
- Phone and email (optional, but useful for identification)
What happens after onboarding?
Once the wizard is complete, you land on the Setup section of Nabu. This is where you fill in all the information Nabu needs to calculate your real numbers — provider pay, service pricing, fixed costs, and more.
The setup is covered in detail in the Setup Guide.
Frequently asked questions
Can I change my workspace name later? Yes — go to Settings → Workspace to update it.
What if I made a mistake in the wizard? You can re-run parts of onboarding from Settings → Integrations, or just update information directly inside the Setup sections.
I'm on the Solo plan — what's different? The Solo Founder plan is designed for a single provider running their own practice. It supports one location and one provider. When you complete onboarding, Nabu automatically creates a provider profile using your signup name and email. You can update these details in Setup → People & Payroll.
Can other people on my team have their own logins? Yes. You can invite team members from Settings → Users. Different roles have different levels of access — for example, a provider can see their own numbers but not the full financial picture.
I need help — how do I reach support? Click Help in the sidebar to submit a support ticket. Our team gets notified and will respond by email. Free plan users can expect a response within 48 hours; paid plan users get same-day support.