Financials
How Nabu reports revenue, cash received, recognized income, and payment method breakdown over time.
What the Financials dashboard shows
The Financials dashboard is your top-line view of the business. It answers one core question: how much did we make, and how did it come in? Every number here is tied to the date range you set at the top of the page.
Revenue metrics
| Metric | What it means |
|---|---|
| Gross revenue | Total amount billed before any deductions — discounts, credits, or payment processing fees |
| Net revenue | Gross revenue minus payment processing fees and any financing costs (e.g., Cherry or CareCredit discount rates) |
| Cash received | Actual payments collected during the period — excludes unredeemed gift card balances and pending membership charges |
| Recognized income | Revenue earned from redeemed packages, memberships, and gift cards — not when they were sold, but when they were used |
Payment breakdown
The payment breakdown section shows how much of your revenue came from each source:
| Source | What it includes |
|---|---|
| Card | Credit and debit card payments |
| Cash | Cash payments |
| Financing | Cherry, CareCredit, and similar third-party financing |
| Packages | Redemptions against pre-sold service packages |
| Memberships | Monthly membership charges |
| Gift cards | Redemptions against sold gift cards |
This breakdown helps you understand payment mix — for example, if a large share is coming from financing, that means a percentage of gross revenue is going to financing fees.
Why "recognized" vs. "collected" matters
When a client buys a 5-session laser package for $1,000, you collect that $1,000 today. But you haven't delivered all five sessions yet. Under accrual accounting, you've only "earned" the revenue when each session is actually performed.
This distinction matters for accurate income reporting. A spike in package sales this month might make your "cash received" look great — but your "recognized income" will be spread out over several months as sessions are redeemed.
Nabu tracks both so you can see both pictures. If you want to understand cash flow, look at cash received. If you want to understand what you actually earned, look at recognized income.
Example: A client purchases a $500 Botox + HydraFacial package on March 1. They use the Botox session on March 1 and the HydraFacial on April 15.
- March cash received: $500
- March recognized income: $250 (for the Botox session)
- April recognized income: $250 (for the HydraFacial)
Date range selector
All dashboards in the Financial Workspace share the date range picker at the top of the page. Set the date range once and it applies to every dashboard until you change it. Common ranges — this month, last month, last 90 days, year to date — are available as quick selections, or you can enter a custom range.
Frequently asked questions
What's the difference between gross and net revenue? Gross revenue is what you billed. Net revenue is what you kept after payment processing fees and financing costs are deducted. If you process $100,000 in revenue and pay 2.9% in card fees on $80,000 of that, your net revenue would be roughly $97,680.
Why doesn't my "cash received" match my bank deposit? A few reasons are common: payment processing fees are typically deducted before the funds hit your bank, there can be a 1–2 day transfer delay, and unredeemed gift card balances don't appear as deposits until they're used. Nabu shows the gross collected amount; your bank shows the net deposited amount.
Can I export this data? Yes — each section of the Financials dashboard has a download button. You can export the underlying data as a CSV for use in your own spreadsheets or to share with your accountant.